COVID-19 Updates

UPDATE (07/04/20): We are experiencing a large amount of orders but are working through them quicker now and delays will be kept to a minimum however please allow a few extra days for delivery if you haven't received your order in the specified amount of time, and please note, 2-3 days is working days not including weekends and bank holidays.

UPDATE (06/04/20): We are currently working through orders from the weekend we will do our best to get them out for today. Any problems with deliveries please contact us by our contact us section on the website and we will get back to you as soon as we can.

UPDATE (02/04/20): We are working hard packing all orders, we do have a slight backlog which is delaying a few but please bear with us, we will get your orders out as soon as possible.

UPDATE (01/04/20): We are still taking orders however this may change by the weekend as we are seeing a large increase and want to keep our delivery times to a minimum. To keep up to date on when we're taking orders or any other changes like us on Facebook, Instagram and Twitter.

UPDATE (30/03/20): We now have a backlog of orders, orders placed after 1pm Monday may not leave us until Thursday so please be aware of this. We are doing out best to work our way through them. Please note that due to this being a very busy period we may not be able to answer phone calls, please email us and we will get back to you as soon as we can.

UPDATE (27/03/20): Online orders are back up and running, delivery will be a bit slower than usual but we will do our best to get orders out as soon as possible. Unfortunately the shop is still closed, please do not attempt to come to the shop you will not be allowed in. Please stay safe.

UPDATE (26/03/20): We are still working hard to get the stock updated on the website ready to go live, we have currently paused online orders so please bear with us, this isn't a small job to do but will be back as soon as safely possible. Please note our shop is closed, we will only be able to do orders onilne and delivered by DHL until further notice.

UPDATE (25/03/20): Shop is still closed until further notice (to be reviewed in 3 weeks), we are currently reviewing the online side to see if we can do this safely and effectively in this current climate. We will update as soon as we have more information.

If you have placed an order but not yet received a dispatched email please bear with us we will be in touch.

UPDATE (24/03/20): Unfortunately due to the current situation with COVID-19 we are now closed until further notice. if there are any updates we will post it on here.

To all customers, staff, suppliers, other hydroponics businesses and everyone really, we’re in this together, let’s do our best to get through it with minimal disruption.

 

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