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Privacy Policy

1. We will send all items out in discreet packaging, either plain boxes or black wrapped, if it is essential that the package is to be black wrapped please let us know when you order.

2. If you use a credit card, the name which will appear on your credit card is 'Great Stuff', not Great Stuff Hydroponics.

3. This store does collect demographic data and personal data to provide you a better internet experience.
 
4. Your personal details will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only.
 
5. We hate spam as much as you do. Actually, I think we hate it more since we get something like 100-odd junk e-mails each day. So, we will NEVER send you any unsolicited e-mail. If you choose to subscribe to our free newsletter, you will receive your newsletter atmost once every week. If you have purchased from us and left your email you may also receive the newsletter. Clear unsubscribe details are always shown on the newsletter.
 
6. If you choose not to receive our free newsletter, we will only contact you to answer your queries and/or send you your order confirmation. We will not contact you anytime else.
 
7. We may from time to time, send you pertinent information on special offers, giveaways or special discounts should you choose to subscribe to it. In any case, you will receive no more than one (1) of such e-mail a week.
 
8. This site does use cookies. However, we do not keep any of your personal details on cookies. We simply store your Customer ID (just a number) in cookie format. This Customer ID does not correlate to any of your personal information. We also store your first name on cookie format to personalise this website. This cookie is only present if you have not registered as a member of our site. If you are a member, then the only cookie that we use is the Customer ID cookie.
 
9. We may from time to time post up surveys to measure your response to certain new additions to the website. As a rule, you are never forced to fill in these surveys. Furthermore, should you choose to fill in the surveys, you can choose to remain anonymous.

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OPENING TIMES

Middlesbrough

Weekdays
Monday to Friday
9:00am - 5:00pm
Thursday
9:00am - 6:00pm

Weekends
Saturday
10:00am - 2:00pm
Sunday
Closed

Bank Holidays
Closed

Sunderland

Weekdays
Monday to Friday
10:00am - 5:00pm

Weekends
Saturday
10:00am - 2:00pm
Sunday
Closed

Bank Holidays
Closed